Meet The Team | Senior Helpers of Durham, ON

Meet the Durham office

At Senior Helpers Durham Region, we are committed to providing the compassionate care your loved one needs to age with dignity in the comfort of home. We provide proprietary training and ongoing education for our care professionals to ensure they stay at the forefront of the industry and can offer the highest possible level of service for our clients.

It does not have to be complicated to get the right care for your senior. The entire team at Senior Helpers of Durham Region is here to make it simple to customize your in-home care plan with the services your loved one requires.

Our History

Senior Helpers of Durham Region, was the first office opened in 2016 as the very first Canadian location. It currently stands as one of the leading providers of in-home senior care in the area. Our mission is to ensure a high quality of life for our clients and their families by offering customized care services ranging from daily activity assistance to specialized support for conditions like Alzheimer’s, Dementia, and Parkinson’s. Our dedicated team, deeply rooted in the community we serve, delivers reliable care not only in homes but also in assisted and independent living facilities. We are committed to making living at home safe and enjoyable for seniors throughout the Durham Region.

Our process

Get started with a complimentary in-home assessment. There is no obligation, so it’s an opportunity to learn more about the quality of life we can create for your loved one. Your Senior Helpers consultant will work with you to determine what they need to stay safer and more comfortable at home. We will outline your options and help you decide what’s best for your senior and your entire family. This includes a closer look at:

Your family's specific goals

Your loved one's daily schedule

Pricing and payment methods

The care implementation process

Ongoing communication and a follow-up plan

Meet the Durham Region Team

Julie Hennings

Director of Care- Durham Region

With an impressive 11 years of health care experience under her belt, Julie brings a wealth of knowledge, dedication, and compassion to her role. Her passion for delivering exceptional care is evident in her commitment to creating personalized care plans that cater to the unique needs of each client and their family. Julie's approach is centered around providing a "wow" experience, ensuring that every interaction not only meets but exceeds the expectations of those they serve. Julie warmly welcomes anyone looking for compassionate care solutions, whether for short-term assistance or a more long term solution, to reach out. Her open-door approach encourages conversations about how to best meet the needs of your loved ones with personalized, thoughtful care plans.

Anna Russo

Operations Manager

Anna brings a wealth of expertise from her background in Human Resources within the healthcare sector, particularly in enhancing employee and client experiences. Her tenure at Senior Helpers, preceded by a significant role at Nurse Next Door, underscores her ability to drive organizational excellence, optimize operations, and elevate care quality through effective performance management and employee engagement. Anna's passion for impactful care and her dedication to improving workplace environments have established her as an expert in the home care industry, ensuring Senior Helpers remains at the forefront of community health care excellence.

Jennette DiCiantis

Client Services Manager

Jennette DiCiantis brings over a decade of dedicated experience in senior care and social services to Senior Helpers. Specializing in individualized support and client-centered care, Jennette has a proven track record in enhancing the well-being of seniors. At Amica Senior Living Lifestyles, she excelled as Resident Service Coordinator, managing wellness operations and developing programs tailored to the needs of seniors in Assisted and Memory Care neighborhoods. Her work ensured compliance with legislative guidelines and fostered strong, trusting relationships with residents and their families. Jennette's expertise in crisis intervention, community outreach, and team leadership is complemented by her Social Service Worker Diploma and certifications in Crisis Prevention, CPR & First Aid, and Suicide Prevention. Her compassionate approach and commitment to professional growth make her an invaluable asset to our team, ensuring our seniors receive the highest quality of care.

Sarah Wesley

Care Coordinator

Sarah Wesley combines a decade of healthcare and retail experience with deep compassion and dedication. Certified as a Personal Support Worker from Niagara College, she has made her mark across various healthcare settings, specializing in care for young adults with special needs and residents in long-term facilities. Sarah is not just a caregiver but a companion, known for her empathy, exceptional customer service, and ability to connect on a personal level. Her outgoing and sociable nature complements her professional skills, making her a beloved presence wherever she goes. Sarah embodies compassionate care and the power of genuine human connection.

Rushika Cyril

Talent Acquisition

Rushika Cyril, with over 13 years in the health sector and a certification from George Brown College, has held diverse roles from PSW to nursing professional and Care Coordinator for one of the largest health care networks in the province. Now a vital part of Senior Helpers Canada, she focuses on recruiting certified Personal Support Workers (PSWs) to ensure high-quality care for the community. Rushika’s broad experience and dedication to excellence play a crucial role in enhancing care delivery and making a meaningful difference in the lives of those in need.

Dale Lowe

Care Consultant & Facilitator of Community Education

Dale Lowe, a seasoned Registered Practical Nurse with over 23 years of experience, specializes in providing exceptional care for the elderly, particularly in home support services. Her empathetic approach and dedication have earned her admiration from colleagues and patients alike. Recognizing the importance of continuous learning, Dale obtained certification in Gerontology from the Canadian Nurses Association in 2020, solidifying her expertise in this specialized field. Her commitment to enhancing the quality of life for older adults is evident in her personalized and compassionate care. Dale's expertise and genuine empathy make her a valued asset to the healthcare community, leaving a lasting impact on all those she serves.

Meet the Durham office

Our History

Our process

Meet the Durham Region Team

Areas We Serve